Effective Communication, Equality and Inclusion, Dignity and Respect
Course details

Effective Communication, Equality and Inclusion, Dignity and Respect

Half day

Providing Care workers with a fundamental understanding to equip them to deliver person centered care.

Our Price: £40.00 Get in contact

About this course

Aimed at those seeking to effectively build a working relationship between the care worker and the client to ensure their individual needs are met.


– Explore the different types of communication

– Identify and overcome barriers

– How to promote effective communication

– How to understand and meet individuals communication language needs, wishes and preferences

– The principles and practices relating to confidentiality

Equality and inclusion

– Understand responsibilities for promoting equality

– Encourage and promote equality in the workplace

– Tackle all forms of discrimination

– Understand the Equality Act 2010 and the 9 protected characteristics

Dignity and Respect

– Treat people individually without undermining a person’s self respect regardless of any differences or needs they may have.

– Practical and organisational factors that affect dignity

– How to meet regulatory requirements (Health and Social Care Act 2008, The Care Act 2014) and report any concerns.

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Latest course reviews

"Thank you for today's training with my team. The delivery of the training was engaging and well presented. "

Sally Peters
May 16, 2022
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